Goal statement
“Capture the information required for long-term maintenance and operation of the building, ensuring all assets, systems, and spatial data are accurate, complete, and usable throughout the asset lifecycle.”

The Organizational Information Requirements (OIR) explain why the organization needs information. They translate business, operational, and asset management goals into clear information needs that inform project-level requirements.

These OIRs provide the strategic context for the EIR and ensure that information delivered during the project supports real operational outcomes after handover.

Your role - use these OIR themes to ensure the EIR stays focused on what the Owner actually needs.

OIR themes

Portfolio planning

  • Statutory approvals
  • Maintenance planning
  • Operational oversight
  • Space utilization
  • Portfolio modifications

Asset management

  • Asset registration
  • Life cycle cost information
  • Risk assessment data
  • Asset replacement planning

Business operation

  • Health and safety
  • Environmental performance
  • Sustainability
  • Capital investment

Information needs summary

[Image of people process technology framework]
Type Information needs Purpose of information
People Roles responsible for asset operation, maintenance, and compliance Ensure accountability and clear ownership of information
Process Maintenance planning, risk management, reporting, and lifecycle cost processes Support operational workflows and regulatory reporting
Technology Structured asset data suitable for CAFM and asset management systems Enable system integration, analysis, and long-term usability

Example information needs

Maintenance

Process: Register of maintainable assets with associated maintenance plans.

Purpose: Enable preventative maintenance and reduce reactive maintenance activities.

Asset registration

Process: Capture a list of new assets (as defined in the AIR) with unique identifiers.

Purpose: Ensure all assets are registered within the CAFM system at handover.

Health and safety

Process: Capture and report risks including description, impact, probability, priority, mitigation, and responsible party.

Purpose: Support internal governance and corporate health and safety reporting.

Life cycle cost

Process: Record utility costs per square foot and asset cost data (acquire, own, dispose).

Purpose: Enable KPI tracking, benchmarking, and board-level decision-making.

Why this matters

The OIR remains high-level and strategic. It does not define how information is delivered. The EIR and Scope translate these organizational needs into project-specific information requirements, responsibilities, and deliverables.